Academic Services Office

Officer, Student Records System


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Job Summary

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169968 RMB to 239159 RMB per annum, depending on skills and experience. Salary progression beyond this scale is subject to performance

University of Nottingham Ningbo China is seeking to recruit an Officer, Student Records System

Your Responsibility

Your key responsibilities include:

  • Run key events batch processing operations (covering registration, assessment, course transfers and etc.) for the student records system, and liaise with relevant units for individual and follow-up record updates.
  • Log system key events backend system jobs with the system support team and run relevant rehearsal in testing environment to ensure backend batch jobs are timely scheduled and results are correctly displayed to students.
  • Schedule regular queries to monitor process performance and system data quality, analyse and review outputs/reports to identify potential issues.
  • Work with relevant units to identify the root cause for issues and take necessary follow-up measures/actions as required to support the corrective actions to ensure quality of data released to staff and students.
  • Work with relevant business users to conduct business acceptance testing for relevant changes. 
  • Contribute to the annual planning of system key events activities, ensuring schedules are incorporated into operational plans.
  • Support the cross-functional coordination of student records system development and upgrade works/projects, organising necessary workshops/trainings as required
  • Lead assigned departmental/work unit projects, or contribute to larger University-wide projects as part of a project team, advising on system provision where applicable.
  • Support the development of Standard Operating Procedure/workflow to meet targets and/or turnaround times.
  • Maintain records/reports of student records system performance, identified defects and data issues, providing necessary testing evidence and feedback to line manager for analysis and decision making.
  • Identify potential requirements to improve business user experience, manage relevant documentation and provide information for decision making.
  • Identify appropriate testing scenarios to ensure the business acceptance testing reflects full business operations, and maintain testing reports for archiving and decision-making purposes.
  • Identify key/high-risk issues during day-to-day work and report to line manager timely.
  • Provide data and information to departments/work units as required.
  • Liaise with various system data owners to ensure activities are carried out to agreed timescales and to a qualified standard.
  • Liaise, communicate and build working relationships with Faculty/Departments/cross campus system development and support teams (EACIT and Infosys teams) on issues relating to student records systems, and their on-going development.
  • Develop training materials and deliver training sessions on changes/updates to the student records system to relevant teams/functional owners as required, advising on the impact of functional services and practices.
  • Provide professional advice and recommendations to relevant units/departments on system operations where there is no line manager responsibility.

About You

  • Master degree
  • At least 2 years related work experience
  • Experience of managing the activities of self and/or others
  • Detailed knowledge and understanding of student record systems/services in own area and their applications
  • Authoritative knowledge of the working practice, processes and procedures relevant to student records management 
  • An understanding of the key working relationships required with staff at all levels
  • Experience of working in an international setting and/or education organization
  • Excellent planning and organising skills
  • Excellent written and verbal communication skills in both English and Chinese
  • Excellent presentation skills
  • Excellent IT skills in a wide range of software packages
  • Excellent analytical and problem-solving skills
  • Sound understanding of the relevant professional, legal and regulatory requirements of student records management

About Us

Join a unique British University in China. The University of Nottingham Ningbo China (UNNC) was the first Sino-foreign university to open its doors in China. Located in Ningbo, this award winning campus offering a UK style education has grown to establish a student body of over 9,000 in just 20 years.

Your Remuneration, Benefits and Support

This is a temporary post that you will be offered a fixed term contract initially of 3 years with a probation of 6 months with University of Nottingham Ningbo China. We are committed to providing competitive employment packages while supporting the wellbeing of our staff to help them reach their full potential.

How to Apply

Applicants should submit an application via our on-line application system before 29 May 2024.

Only on-line applications made at ( be accepted. Referees will be contacted prior to interview and interviews will take place in Ningbo China.


If you are unable to apply on-line please contact Recruitment Team, Email: 

Equality and Diversity

University of Nottingham Ningbo China is an equal opportunity employer. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. It is our intention to ensure that job applicants and staff are treated solely on the basis of their merits, abilities and potential, regardless of gender, race, colour, nationality, ethnic or national origin, age*, socio-economic background, disability, religious or political beliefs, trade union membership, family circumstances, sexual orientation or other irrelevant distinction.

Attachment: Job Description/Role Profile

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How we hire?

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Karoline Hecker
Deputy Director of Learning Technologies, The Library
I developed a keen interest in a career in transnational higher education as well as in moving to Asia. UNNC met all my criteria: an educational philosophy I was familiar with, the opportunity to use most of my existing skills and the chance for personal growth. It also offered the ability to work in English without immediate pressure to become fluent in Mandarin and the opportunity to explore the cultural heritage of the world's oldest civilization at my doorstep.