Purpose of role:
The purpose of the role is to assist in the Business Analysis officer and administration of the Careers and Employability Service by providing support and advice to staff/students efficiently and to a high standard.
Qualifications:
- University degree in a relevant subject, or equivalent qualifications/certification, plus considerable experience in a relevant role(s).
OR
- Broad substantial relevant experience demonstrating general knowledge of a technical, financial or professional practice and development through involvement in a series of progressively more demanding, relevant work.
Person specification:
Essential
- Skills
- Well-developed written and verbal communication skills and interpersonal skills.
- Analysis & problem-solving capability.
- Planning and organisational skills, particularly workflow management.
- Knowledge and experience
- Experience of working with relevant specialised equipment, software, hardware or procedures.
- Experience in working/responding independently and dealing with unforeseen problems and circumstances.
- Comprehensive knowledge of the work practices, processes and procedures relevant to the role.
- Operating knowledge of services/systems/processes in own area that would be required to provide first-line advice and guidance, typically of a more technical/specialised nature, to customers.
Main responsibilities:
Planning and Organising (30%)
- Plan and organize graduate dispatch procedure to ensure that deadlines/student expectations are met.
- Deal with graduates dispatch procedure for UG, PGT and PhD according to regulations.
- Deliver information session to support students understand regulations and complete procedures as required.
- Plan and organize careers and employability services for certain academic programmes
- Understand students’ needs and expectations of certain academic programmes
- Organize ‘spotlight on ‘ session for certain academic programmes every year to support students career planning
- Share updated career information with students in those academic programmes regularly
- Participate in or co-ordinate careers and employability data management relevant projects or development activities.
- Make recommendations about the use of data and resources relevant to careers and employability.
- Input into the annual resource planning process to ensure that resource requirements of own work area are recognised.
Liaison (10%)
- Communicate and build working relationships with key contacts from other school/departmental/work units as well as external bodies, to support careers and employability data management.
- Attend meetings, as requested by the manager, to support careers and employability service activities and to report back on main discussion points.
Customer/Service Support (10%)
- Provide careers and employability relevant advice to peers and customers to respond and independently resolve a range of standard and unforeseen issues, within pre-determined operational limits.
- Act as an effective deputy in the absence of the manager in the team of operation, resources and system, with discretion to make decisions with a short-term impact to provide immediate support/problem resolution.
- Advice and/or train service users on specific aspects of operation, resources and the system.
- Diagnose and rectify faults/problems with careers management systems and/or graduates dispatch and data management procedures.
Continuous Improvement(10%)
- Advise on and propose changes in procedures, plans, priorities and office systems to improve operational efficiency and quality of service within operation, resources and system team.
- Keep careers and employability relevant skills up to date and develop depth or breadth of knowledge in a particular area through learning from more senior/experienced colleagues, exposure to a range of activities, and/or formal training/professional qualification.
Analysis, Reporting & Documentation (30%)
- Collect graduates destination data to achieve required response rate.
- Analyse data/statistics, interpreting and reporting patterns and trends and highlighting and prioritising any issues for further investigation to support informed decision making (e.g. graduates destination data, employer database gap analysis, NAA, career readiness survey).
- Plan and organize annual careers and employability data.
- Work on careers and employability reports.
- Update graduates destination on webpage, handbooks, brochures, database.
- Utilize destination data to support students to develop employability skills and career planning.
- Identify gaps or shortfalls in information and search for sources of information to fill these.
People Management (5%)
- Oversee the day-to-day running of graduates employment procedure and data management, allocating resources, scheduling work and providing support, advice and encouragement to staff in order to ensure work objectives are met.
- Select or play a significant part in the selection of staff and training of new staff for graduates’ employment procedure and data management.
- Act as first point of contact for day to day staff welfare issues (e.g. sickness), initiating appropriate action by involving or referring to the relevant person.
Other (5%)
- Work on rotation and support other teams where necessary;
- Participate in training and staff development events as trainer or trainee as appropriate;
- Maintain appropriate professional development, expertise and awareness;
- Undertake other tasks and responsibilities as may reasonably be required.
How to Apply
Join a unique British University in China. The University of Nottingham Ningbo China (UNNC) was the first Sino-foreign university to open its doors in China. This award-winning campus offering a UK-style education has grown to establish a student body of over 10,000 in just 21 years.
The University of Nottingham Ningbo, China, a pioneer in Sino-foreign tertiary education, is rapidly expanding. It is looking for ambitious, talented staff to assist in the Business Analysis officer and administration of the Careers and Employability Service by providing support and advice to staff/students efficiently and to a high standard. UNNC is part of the University of Nottingham’s Global University and offers unique opportunities in a highly dynamic economy.
Salary will be within the range of RMB100,720 to RMB148,808 per annum depending on skills and experience (salary progression beyond this scale is subject to performance).
The post will initially be offered on a fixed-term contract with the University of Nottingham, Ningbo, China for a period of 3 years starting from your onboarding. This contract may be extended on an indefinite basis by mutual agreement.
All applicants are required to formally apply online for the position.
Interviews will take place in Ningbo, China and likely interview dates are around April 2025, but they are subject to change.
For more details and/or to apply online please access: jobs.nottingham.edu.cn/job/184087/ If you are unable to apply online please contact Recruitment Team by email: Job@nottingham.edu.cn
Please quote ref. 184087. Closing date: 30 March 2025.
Attachment: Job Description/Role Profile