University of Nottingham Ningbo China is seeking to recruit an Employment Services Officer, HR Operations team in Human Resources Office

Your key responsibilities include:

• Manage the full employment contract lifecycle, including preparation, issuance, amendments and renewals, ensuring accuracy, compliance and a seamless experience for staff.
• Administer staff benefits, allowances and employment-related payments, including enrolment, claims processing, record maintenance, staff communications and payment processing, ensuring entitlements are delivered accurately, on time and in compliance with relevant requirements.
• Support and enhance the overall employee experience by managing HR service channels, handling employment enquiries, supporting talent subsidy applications, and delivering staff information sessions where required.
• Manage employee exit processes, including offboarding administration, exit documentation and exit interviews where required, ensuring a smooth and professional offboarding experience.
• Develop and maintain effective working relationships with government authorities, regulatory bodies and external service providers, ensuring vendor performance meets agreed standards and contractual requirements.
• Coordinate across HR teams and with internal and external stakeholders to ensure joined-up, high-quality service delivery, while identifying opportunities to improve employment services, staff experience, processes, SOPs and service documentation in response to operational needs and legislative or regulatory changes.
• Maintain accurate employment data and records, conduct analysis, and produce reports and management information to support informed decision-making and external compliance requirements.
• Provide guidance, work review and coaching to junior team members where applicable, supporting consistent service standards and capability development within the team.
• Take on additional HR projects and responsibilities as assigned, contributing flexibly to the broader goals of the HR function.

About You

• You hold a bachelor’s degree or above in HR, Business, Communication or a related discipline, with a minimum of three years’ relevant HR operational experience and good knowledge of employment legislation, labour regulations, staff benefits administration and HR operational practices.
• You are highly organised, detail-oriented and analytical, with strong planning, time management, data analysis and reporting skills, and the ability to manage multiple priorities without compromising accuracy.
• You communicate with confidence and clarity in both Chinese and English, with strong verbal, written and presentation skills to engage effectively with staff, managers, vendors, government authorities and other stakeholders.
• You bring a service-oriented mindset and a strong commitment to staff experience, with the interpersonal skills to build trust and maintain effective working relationships across teams.
• You are proactive, adaptable and resilient, with the ability to balance day-to-day operational delivery with longer-term service improvement initiatives.
• You act with integrity and discretion, handling confidential and sensitive information with a high level of professionalism.
• Experience in process improvement, vendor management, HR systems or providing guidance to junior staff would be a strong advantage.
• A master’s degree, professional HR certification, overseas study experience, or prior experience in international organisations, Sino-foreign joint ventures or higher education institutions would be advantageous.

About Us

Join a unique British University in China. The University of Nottingham Ningbo China (UNNC) was the first Sino-foreign university to open its doors in China. Located in Ningbo, this award winning campus offering a UK style education has grown to establish a student body of over 10,000 in just 22 years.

How to Apply

Applicants wishing to apply for a vacancy should submit the following documents by email to: job@nottingham.edu.cn before 23:59 (Beijing Time) on the 13 July 2026.

Please include:

• Vacancy reference number & title
• Resume
• Cover Letter
• Application Form

Your Remuneration, Benefits and Support

The post will be offered on a fixed term contract for 3 years and a probation of 6 months with University of Nottingham Ningbo China. We are committed to providing competitive employment packages while supporting the wellbeing of our staff to help them reach their full potential.

Enquiries

Informal enquiries regarding these vacancies may be addressed to Ms Lisa Yuan, Deputy Director, HR Operations via email: Lisa.Yuan@nottingham.edu.cn

If you are unable to apply on-line, please contact us via email: Job@nottingham.edu.cn

Equality and Diversity

University of Nottingham Ningbo China is an equal opportunity employer. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. It is our intention to ensure that job applicants and staff are treated solely on the basis of their merits, abilities and potential, regardless of gender, race, colour, nationality, ethnic or national origin, age*, socio-economic background, disability, religious or political beliefs, trade union membership, family circumstances, sexual orientation or other irrelevant distinction.

Attachment: Job Description/Role Profile

Attachment: Application Form